Frequently Asked Questions

Welcome to the section with answers to the most frequently asked questions. Here you will find useful information about our gourmet gift boxes, delivery terms, customisation and our offers for corporate customers.

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1. What do Gourmetbox gift boxes include?

Our luxury gift boxes contain high quality gourmet products – wine, cheeses, delicacies, chocolate, nuts and specialities, selected with attention to detail. Each box is arranged with style and can be completed with a personalised message.

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2. Do you offer personalized gifts?

Yeah. We can design a custom gift box with products of your choice, as well as add a logo, company colors or a personalized card. This service is particularly suitable for corporate orders and special occasion gifts.

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3. What is the delivery policy?

We offer delivery to addresses throughout the country and, by prior arrangement, to specific locations abroad. Orders are processed within 1-3 working days. During peak periods such as Christmas and 8 March we recommend ordering at least 7 days in advance.

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4. How can I place a corporate order?

Contact us via the Corporate Clients page to get a personalised quote. We offer flexible solutions, branding, fast logistics and special discounts for B2B customers and volume orders.

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5. Do you offer everlasting flowers or art gifts?

Yeah. Flowers and Art Gifts are separate categories offered on their own. You can choose luxury arrangements with timeless flowers or collectible sculptures from our special selection.

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6. What types of occasions do you cover with your products?

Our gourmet gift boxes, flowers in a box and art gifts are suitable for a wide range of occasions. Some of these include:

-Seasonaland festive occasions:

christmas, easter, new year, march 8, new home, valentine’s day

-Casualoccasions:

Birthdays, anniversaries, anniversaries, weddings, christenings, thanksgiving or “just because”

-Corporateoccasions:

Gifts for team, clients and partners, business anniversaries, team building, project launch, campaign closing, annual meetings

We also offer customized solutions according to the occasion, audience and budget.

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7. Do you have express delivery options?

In certain cities we offer express delivery of gifts within 24 hours, subject to availability and further confirmation. Contact our team for assistance.

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8. Can I include a congratulatory message?

Of course. Each box can contain a card with a personal message that we will add for you – discreetly and elegantly.

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9. What payment methods do you offer?

We accept online payments by card, bank transfer, and payment on delivery (cash on delivery) within Bulgaria, Romania and Greece.

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10. How do I contact you with further questions?

You can contact us at:
office@gourmetbox.bg
+359 888 545 500
Or via our contact form on the website.